Since the launch of Lakeland Cosmetics in 2008, we have placed great value on achieving the highest industry accreditation. As a result, we undertake rigorous testing on not only our full range of products but our policies too.
The achievements we are most proud of were becoming ISO 9001:2015 and ISO 22716:2007 compliant – the internationally recognised frameworks for good manufacturing practices (GMP) and good business management, covering the key area of ‘Quality Management’.
Being awarded these certifications means that Lakeland Cosmetics were able to demonstrate its commitment to the policies, processes and procedures that are required to meet ‘Quality Management and Customer’ requirements. We had to review and improve our procedures document and quality manual, as well as train all members of staff on any revised procedures. Finally, an extensive audit was carried out to enable our certification.
Becoming ISO 9001:2015 and ISO 22716:2007 certified also signifies that Lakeland Cosmetics demonstrates a consistent quality in the services we provide. It also proves that we are dedicated to maintaining the highest efficiency and responsiveness in achieving our ultimate goal – guaranteed customer satisfaction.